Shipping & Returns

Now, We can provide delivery to most of the countries, such as the United States, Canada, Australia, Europe, South America, etc. Due to local legal issues, we cannot ship to the following address. We will not deliver to islamic countries, India, Indonesia, Malaysia, Africa, Mexico and Brazil.

We respect your privacy and will not display any message about the content on the package. If you need, we will deliver the sex doll to the express check point instead of your address, that you can bring back your sex dolls at your convenience. We will send you a tracking number after the sex doll be shipped out. All sex dolls are directly shipped by Fedex or DHL from our factory in China, it’s a fast and safety transport way.

We respect your privacy and will not show the content on outside of the package. All orders from Doll9.com are shipped in plain packaging. If you require more information please see our privacy policy.

Package delivery time is generally 7 working days after shipped, the fact time is depending on location, weather conditions and other factors.

Customs officers may open your package for inspection during transit.

Usually, your sex dolls will be directly delivered to your door, tightly packed in a blank box, Receiving requires your signature.!

For countries which need charge customs duties, the customs fees is responsible for the buyer.

Due to your sex doll is specially tailored for you. We always insist that NO return, NO refund after purchase for any reasons.

We promise that all the sex dolls images are taken in kind and the data, details of the sex doll in the descriptions are true! There are no exaggerations. Once received the doll, please examine the goods face to face with the courier.

You may smell out some fragrances from a new doll. They will dissipate soon in about a week. We guarantee that all the dolls you received are brand new. No refund or returns without dolls own quality problems

We collect aggregate information on visits made to our pages. This information helps us improve the content of our site. We also track which websites refer visitors to Doll9.com

When you purchase a product on our website Doll9.com, we ask you for the following information: name, address, phone number, e-mail address and credit card. This information is used to process and follow up on your order. All information we collect from you is stored in a secure database. Usually, after 60 days of your order, we will automatically delete your order information (name, email, phone, address, only keep order number) to protect your privacy(have no impact on after-sales). If you need to delete your order information immediately, please contact us.